recuring windows message openscad.exe has stopped working
I've searched all over the internet but can't find an answer to this. For the
last few days, I can no longer use OpenScad although it has been running
fine for about 10 months. I'm running windows 7 home premium. When I launch
OpenScad, after about 1 or 2 minutes I get a window pop up saying that
OpenScad.exe has stopped working. This happens even if all I do is sit there
with the welcome screen open.i.e. it doesn't matter what file I open or even
if I don't open any file at all. I've tried uninstalling and re installing
OpenScad from Windows control panel but that doesn't help. It is
coincidental with me uninstalling an inkjet printer and installing a laser
jet but I can't think why that would have any bearing on this issue. It is
the latest version of OpenScad (2015.03-2). Please help.
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Hi,
Does the Windows Event Viewer show any more information related to this?
-Marius
Hi Marius,
Sorry but you are dealing with a 60 something year old who does his best to
keep up with technology. I had to google Windows Event Viewer. I'm not sure
what I'm looking at but under Windows Logs, Application I found an error.
I've copied and pasted the info below.
Log Name: Application
Source: Application Error
Date: 12/07/2016 15:46:30
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NonBusinessUse
Description:
Faulting application name: openscad.exe, version: 0.0.0.0, time stamp:
0x564d2b59
Faulting module name: atio6axx.dll, version: 6.14.10.13399, time stamp:
0x55c029a0
Exception code: 0xc0000005
Fault offset: 0x0000000001dae119
Faulting process id: 0x1e8c
Faulting application start time: 0x01d1dc4c04d92e0f
Faulting application path: C:\Program Files\OpenSCAD\openscad.exe
Faulting module path: C:\Windows\system32\atio6axx.dll
Report Id: 6b07cabf-483f-11e6-b51f-90fba62abba0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-07-12T14:46:30.000000000Z" />
<EventRecordID>147263</EventRecordID>
<Channel>Application</Channel>
<Computer>NonBusinessUse</Computer>
<Security />
</System>
<EventData>
<Data>openscad.exe</Data>
<Data>0.0.0.0</Data>
<Data>564d2b59</Data>
<Data>atio6axx.dll</Data>
<Data>6.14.10.13399</Data>
<Data>55c029a0</Data>
<Data>c0000005</Data>
<Data>0000000001dae119</Data>
<Data>1e8c</Data>
<Data>01d1dc4c04d92e0f</Data>
<Data>C:\Program Files\OpenSCAD\openscad.exe</Data>
<Data>C:\Windows\system32\atio6axx.dll</Data>
<Data>6b07cabf-483f-11e6-b51f-90fba62abba0</Data>
</EventData>
</Event>
Does any of that help?
Ian
On Tue, Jul 12, 2016 at 2:36 PM, Marius Kintel marius@kintel.net wrote:
Hi,
Does the Windows Event Viewer show any more information related to this?
-Marius
OpenSCAD mailing list
Discuss@lists.openscad.org
http://lists.openscad.org/mailman/listinfo/discuss_lists.openscad.org
Hi, try to stop your antivirus for a couple of minutes and run OpenSCAD. I
had a similar problem 5 or 6 monthes ago after a bunch of windows updates. I
had to exclude the openscad dir from antivirus scanning. I was then using
Avast. I'm also using Windows 7 Home Premium. Check the task manager if
there are more than one OpenSCAD process open.
Try to install a newer version of openscad. There are newer OpenSCAD
versions although not official releases.
jpmendes
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View this message in context: http://forum.openscad.org/recuring-windows-message-openscad-exe-has-stopped-working-tp17909p17912.html
Sent from the OpenSCAD mailing list archive at Nabble.com.
Thanks Ian,
That helps. Could you do one more thing?
In OpenSCAD: Help menu -> Library Info -> Details.
Could you copy & paste all that info?
I think you problem is related to bugs in your graphics card driver. You may want to see if there’s a newer version available here: https://support.amd.com/en-us/download
The Library Info stuff would basically confirm this and possibly help us giving you better directions for fixing it.
-Marius
Many thanks for taking the time. I turned off real time virus scanning (I
have McAfee total protection) but unfortunately that hasn't helped. I also
checked task manager and there was only one instance of OpenScad running
(well, open but not responding). If I manage to find a newer version, do I
just install it over the existing one or should I uninstal the existing
version first? On the subject of uninstalling, in "Control Panel - Programs
and features - Uninstal or change a program", next to OpenScad it has
(remove only). When I uninstall it, and check details, it just seems to
delete a bunch of files and folders. Is that significant? Thanks again.
Please keep the suggestions coming.
On Tue, Jul 12, 2016 at 5:04 PM, jpmendes jpmendes54@gmail.com wrote:
Hi, try to stop your antivirus for a couple of minutes and run OpenSCAD. I
had a similar problem 5 or 6 monthes ago after a bunch of windows updates.
I
had to exclude the openscad dir from antivirus scanning. I was then using
Avast. I'm also using Windows 7 Home Premium. Check the task manager if
there are more than one OpenSCAD process open.
Try to install a newer version of openscad. There are newer OpenSCAD
versions although not official releases.
jpmendes
--
View this message in context:
http://forum.openscad.org/recuring-windows-message-openscad-exe-has-stopped-working-tp17909p17912.html
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OpenSCAD mailing list
Discuss@lists.openscad.org
http://lists.openscad.org/mailman/listinfo/discuss_lists.openscad.org
Hi Marius,
Is this what you asked for?
OpenSCAD Version: 2015.03-2
System information: Windows 7 SP1 (v6.1.1.0) 4 CPUs 6.75 GB RAM
Compiler: GCC "5.2.0" 64bit
Boost version: 1_57
Eigen version: 3.2.5
CGAL version, kernels: 4.5, Cartesian, Extended_cartesian, Epeck
OpenCSG version: OpenCSG 1.4.0
Qt version: 5.5.1
QScintilla version: 2.8.4
MingW build: MingW64
GLib version: 2.44.1
Application Path: C:/Program Files/OpenSCAD
Documents Path: D:\Ian\My Documents
Resource Path: C:/Program Files/OpenSCAD
User Library Path: D:/Ian/My Documents/OpenSCAD/libraries
User Config Path: C:\Users\ian\AppData\Local/OpenSCAD
Backup Path: D:/Ian/My Documents/OpenSCAD/backups
OPENSCADPATH:
OpenSCAD library path:
D:/Ian/My Documents/OpenSCAD/libraries
C:/Program Files/OpenSCAD\libraries
OPENSCAD_FONT_PATH:
OpenSCAD font path:
GLEW version: 1.12.0
OpenGL Version: 4.5.13399 Compatibility Profile Context 15.200.1062.1004
GL Renderer: AMD Radeon HD 6670
GL Vendor: ATI Technologies Inc.
RGBA(8888), depth(24), stencil(8)
GL_ARB_framebuffer_object: yes
GL_EXT_framebuffer_object: yes
GL_EXT_packed_depth_stencil: yes
Using QGLWidget
GL Extensions:
GL_AMDX_debug_output
GL_AMDX_vertex_shader_tessellator
GL_AMD_conservative_depth
GL_AMD_debug_output
GL_AMD_depth_clamp_separate
GL_AMD_draw_buffers_blend
GL_AMD_multi_draw_indirect
GL_AMD_name_gen_delete
GL_AMD_performance_monitor
GL_AMD_pinned_memory
GL_AMD_query_buffer_object
GL_AMD_sample_positions
GL_AMD_seamless_cubemap_per_texture
GL_AMD_shader_stencil_export
GL_AMD_shader_trace
GL_AMD_texture_cube_map_array
GL_AMD_texture_texture4
GL_AMD_transform_feedback3_lines_triangles
GL_AMD_vertex_shader_layer
GL_AMD_vertex_shader_tessellator
GL_AMD_vertex_shader_viewport_index
GL_ARB_ES2_compatibility
GL_ARB_ES3_1_compatibility
GL_ARB_ES3_compatibility
GL_ARB_arrays_of_arrays
GL_ARB_base_instance
GL_ARB_blend_func_extended
GL_ARB_buffer_storage
GL_ARB_clear_buffer_object
GL_ARB_clear_texture
GL_ARB_clip_control
GL_ARB_color_buffer_float
GL_ARB_compatibility
GL_ARB_compressed_texture_pixel_storage
GL_ARB_compute_shader
GL_ARB_conditional_render_inverted
GL_ARB_conservative_depth
GL_ARB_copy_buffer
GL_ARB_copy_image
GL_ARB_cull_distance
GL_ARB_debug_output
GL_ARB_depth_buffer_float
GL_ARB_depth_clamp
GL_ARB_depth_texture
GL_ARB_derivative_control
GL_ARB_direct_state_access
GL_ARB_draw_buffers
GL_ARB_draw_buffers_blend
GL_ARB_draw_elements_base_vertex
GL_ARB_draw_indirect
GL_ARB_draw_instanced
GL_ARB_enhanced_layouts
GL_ARB_explicit_attrib_location
GL_ARB_explicit_uniform_location
GL_ARB_fragment_coord_conventions
GL_ARB_fragment_layer_viewport
GL_ARB_fragment_program
GL_ARB_fragment_program_shadow
GL_ARB_fragment_shader
GL_ARB_framebuffer_no_attachments
GL_ARB_framebuffer_object
GL_ARB_framebuffer_sRGB
GL_ARB_geometry_shader4
GL_ARB_get_program_binary
GL_ARB_get_texture_sub_image
GL_ARB_gpu_shader5
GL_ARB_gpu_shader_fp64
GL_ARB_half_float_pixel
GL_ARB_half_float_vertex
GL_ARB_imaging
GL_ARB_instanced_arrays
GL_ARB_internalformat_query
GL_ARB_internalformat_query2
GL_ARB_invalidate_subdata
GL_ARB_map_buffer_alignment
GL_ARB_map_buffer_range
GL_ARB_multi_bind
GL_ARB_multi_draw_indirect
GL_ARB_multisample
GL_ARB_multitexture
GL_ARB_occlusion_query
GL_ARB_occlusion_query2
GL_ARB_pipeline_statistics_query
GL_ARB_pixel_buffer_object
GL_ARB_point_parameters
GL_ARB_point_sprite
GL_ARB_program_interface_query
GL_ARB_provoking_vertex
GL_ARB_query_buffer_object
GL_ARB_robust_buffer_access_behavior
GL_ARB_sample_shading
GL_ARB_sampler_objects
GL_ARB_seamless_cube_map
GL_ARB_seamless_cubemap_per_texture
GL_ARB_separate_shader_objects
GL_ARB_shader_atomic_counters
GL_ARB_shader_bit_encoding
GL_ARB_shader_image_load_store
GL_ARB_shader_image_size
GL_ARB_shader_objects
GL_ARB_shader_precision
GL_ARB_shader_stencil_export
GL_ARB_shader_storage_buffer_object
GL_ARB_shader_subroutine
GL_ARB_shader_texture_image_samples
GL_ARB_shader_texture_lod
GL_ARB_shading_language_100
GL_ARB_shading_language_420pack
GL_ARB_shading_language_packing
GL_ARB_shadow
GL_ARB_shadow_ambient
GL_ARB_stencil_texturing
GL_ARB_sync
GL_ARB_tessellation_shader
GL_ARB_texture_barrier
GL_ARB_texture_border_clamp
GL_ARB_texture_buffer_object
GL_ARB_texture_buffer_object_rgb32
GL_ARB_texture_buffer_range
GL_ARB_texture_compression
GL_ARB_texture_compression_bptc
GL_ARB_texture_compression_rgtc
GL_ARB_texture_cube_map
GL_ARB_texture_cube_map_array
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_texture_float
GL_ARB_texture_gather
GL_ARB_texture_mirror_clamp_to_edge
GL_ARB_texture_mirrored_repeat
GL_ARB_texture_multisample
GL_ARB_texture_non_power_of_two
GL_ARB_texture_query_levels
GL_ARB_texture_query_lod
GL_ARB_texture_rectangle
GL_ARB_texture_rg
GL_ARB_texture_rgb10_a2ui
GL_ARB_texture_snorm
GL_ARB_texture_stencil8
GL_ARB_texture_storage
GL_ARB_texture_storage_multisample
GL_ARB_texture_swizzle
GL_ARB_texture_view
GL_ARB_timer_query
GL_ARB_transform_feedback2
GL_ARB_transform_feedback3
GL_ARB_transform_feedback_instanced
GL_ARB_transform_feedback_overflow_query
GL_ARB_transpose_matrix
GL_ARB_uniform_buffer_object
GL_ARB_vertex_array_bgra
GL_ARB_vertex_array_object
GL_ARB_vertex_attrib_64bit
GL_ARB_vertex_attrib_binding
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_vertex_shader
GL_ARB_vertex_type_10f_11f_11f_rev
GL_ARB_vertex_type_2_10_10_10_rev
GL_ARB_viewport_array
GL_ARB_window_pos
GL_ATI_draw_buffers
GL_ATI_envmap_bumpmap
GL_ATI_fragment_shader
GL_ATI_separate_stencil
GL_ATI_texture_compression_3dc
GL_ATI_texture_env_combine3
GL_ATI_texture_float
GL_ATI_texture_mirror_once
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_bindable_uniform
GL_EXT_blend_color
GL_EXT_blend_equation_separate
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_compiled_vertex_array
GL_EXT_copy_buffer
GL_EXT_copy_texture
GL_EXT_direct_state_access
GL_EXT_draw_buffers2
GL_EXT_draw_instanced
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_framebuffer_blit
GL_EXT_framebuffer_multisample
GL_EXT_framebuffer_object
GL_EXT_framebuffer_sRGB
GL_EXT_geometry_shader4
GL_EXT_gpu_program_parameters
GL_EXT_gpu_shader4
GL_EXT_histogram
GL_EXT_multi_draw_arrays
GL_EXT_packed_depth_stencil
GL_EXT_packed_float
GL_EXT_packed_pixels
GL_EXT_pixel_buffer_object
GL_EXT_point_parameters
GL_EXT_polygon_offset_clamp
GL_EXT_provoking_vertex
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shader_image_load_store
GL_EXT_shader_integer_mix
GL_EXT_shadow_funcs
GL_EXT_stencil_wrap
GL_EXT_subtexture
GL_EXT_texgen_reflection
GL_EXT_texture3D
GL_EXT_texture_array
GL_EXT_texture_buffer_object
GL_EXT_texture_compression_bptc
GL_EXT_texture_compression_latc
GL_EXT_texture_compression_rgtc
GL_EXT_texture_compression_s3tc
GL_EXT_texture_cube_map
GL_EXT_texture_edge_clamp
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_env_dot3
GL_EXT_texture_filter_anisotropic
GL_EXT_texture_integer
GL_EXT_texture_lod
GL_EXT_texture_lod_bias
GL_EXT_texture_mirror_clamp
GL_EXT_texture_object
GL_EXT_texture_rectangle
GL_EXT_texture_sRGB
GL_EXT_texture_sRGB_decode
GL_EXT_texture_shared_exponent
GL_EXT_texture_snorm
GL_EXT_texture_storage
GL_EXT_texture_swizzle
GL_EXT_timer_query
GL_EXT_transform_feedback
GL_EXT_vertex_array
GL_EXT_vertex_array_bgra
GL_EXT_vertex_attrib_64bit
GL_IBM_texture_mirrored_repeat
GL_KHR_context_flush_control
GL_KHR_debug
GL_KHR_robust_buffer_access_behavior
GL_KHR_robustness
GL_KTX_buffer_region
GL_NV_blend_square
GL_NV_conditional_render
GL_NV_copy_depth_to_color
GL_NV_copy_image
GL_NV_depth_buffer_float
GL_NV_explicit_multisample
GL_NV_float_buffer
GL_NV_half_float
GL_NV_primitive_restart
GL_NV_texgen_reflection
GL_NV_texture_barrier
GL_OES_EGL_image
GL_SGIS_generate_mipmap
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_SUN_multi_draw_arrays
GL_WIN_swap_hint
WGL_EXT_swap_control
On Tue, Jul 12, 2016 at 5:38 PM, Marius Kintel marius@kintel.net wrote:
Thanks Ian,
That helps. Could you do one more thing?
In OpenSCAD: Help menu -> Library Info -> Details.
Could you copy & paste all that info?
I think you problem is related to bugs in your graphics card driver. You
may want to see if there’s a newer version available here:
https://support.amd.com/en-us/download
The Library Info stuff would basically confirm this and possibly help us
giving you better directions for fixing it.
-Marius
OpenSCAD mailing list
Discuss@lists.openscad.org
http://lists.openscad.org/mailman/listinfo/discuss_lists.openscad.org
Thanks,
I’m not sure what’s going on. Here’s the story so far:
o It crashes in the AMD OpenGL drivers
o You do have the latest stable drivers from AMD
An OpenGL driver should never crash. This is almost always a bug in the drivers, and the solution is usually to update the drivers. This doesn’t really help you though.
If you’re willing to dig deeper, here are some suggestions, in order of increasing disruptiveness:
- Test a development snapshot of OpenSCAD (currently 2016.05.12): http://www.openscad.org/downloads.html#snapshots
- Test using the “Crimson” edition of the AMD drivers: https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64
- Do a clean reinstall of any graphics- or motherboard-related software on your computer.
- A clean Windows reinstall might also help, but that’s a bit disruptive
-Marius
Hi Marius,
I tried 1) OpenScad 2106.05.12. which hasn't helped.
I'm not sure that I want to try option2. I do a lot of video editing and
don't want to upset the software that I use for that as well.
3 and 4 are not options that I'd consider. The PC is a few years old. It
started life as Acer something or other but I've since added a graphics
card, upgraded memory, changed the HDD to an SSD, added a second monitor ,
etc. The motherboard is standard Acer but no longer supported. The PC came
with Windows 7 pre-installed and I don't have a disc to start over.
Ian
On Wed, Jul 13, 2016 at 3:55 PM, Marius Kintel marius@kintel.net wrote:
Thanks,
I’m not sure what’s going on. Here’s the story so far:
o It crashes in the AMD OpenGL drivers
o You do have the latest stable drivers from AMD
An OpenGL driver should never crash. This is almost always a bug in the
drivers, and the solution is usually to update the drivers. This doesn’t
really help you though.
If you’re willing to dig deeper, here are some suggestions, in order of
increasing disruptiveness:
- Test a development snapshot of OpenSCAD (currently 2016.05.12):
http://www.openscad.org/downloads.html#snapshots - Test using the “Crimson” edition of the AMD drivers:
https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64 - Do a clean reinstall of any graphics- or motherboard-related software
on your computer. - A clean Windows reinstall might also help, but that’s a bit disruptive
-Marius
OpenSCAD mailing list
Discuss@lists.openscad.org
http://lists.openscad.org/mailman/listinfo/discuss_lists.openscad.org
The good news is that OpenScad now works fine on my PC but it gets even
more weird. Yesterday I encountered another problem in that my PC would not
boot. It turned out that the HDD boot order in Bios had been changed so it
was looking at an attached USB instead of my main SSD as the boot device. I
changed this back to as it should be in the Bios and ever since then,
OpenScad has been working fine. I really don't understand what's been going
on and can only assume that
either uninstalling the old printer or installing the new one is what
screwed things up.
On Wed, Jul 13, 2016 at 3:55 PM, Marius Kintel marius@kintel.net wrote:
Thanks,
I’m not sure what’s going on. Here’s the story so far:
o It crashes in the AMD OpenGL drivers
o You do have the latest stable drivers from AMD
An OpenGL driver should never crash. This is almost always a bug in the
drivers, and the solution is usually to update the drivers. This doesn’t
really help you though.
If you’re willing to dig deeper, here are some suggestions, in order of
increasing disruptiveness:
- Test a development snapshot of OpenSCAD (currently 2016.05.12):
http://www.openscad.org/downloads.html#snapshots - Test using the “Crimson” edition of the AMD drivers:
https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64 - Do a clean reinstall of any graphics- or motherboard-related software
on your computer. - A clean Windows reinstall might also help, but that’s a bit disruptive
-Marius
OpenSCAD mailing list
Discuss@lists.openscad.org
http://lists.openscad.org/mailman/listinfo/discuss_lists.openscad.org